Share to help stimulate good governance, ensure future of people & M’sia
No News Is Bad News
Airports are like the gateway to adventures, marking the beginning of exciting journeys and the joyful reunions of loved ones, with hellos and goodbyes happening all around. The airport is everyone’s happy place. According to a recent report by Business Financing, Kuala Lumpur International Airport (KLIA) has found itself among the list of Asia’s worst airports. Businessfinancing.co.uk is a business finance and lending research and information website publisher. Ranked 8th on the list, KLIA earned a rating of 3.36 from business travellers. According to the list, Malaysia and Dubai International Airport share the 8th spot, each garnering a rating of 3.36. - World of Buzz. For more image info, go to https://worldofbuzz.com/klia-is-the-8th-worst-airport-in-asia-changi-airport-is-the-2nd-best/?fbclid=IwAR17z0UBAl5lsrl9tnjz2ZqFhKoiib0Vn-gKcIiuQPOEMs9scA4cbfbFD-Y
KLIA - World’s No. 8 worse airport
KUALA LUMPUR, Feb 28, 2024: Malaysia has again made its way to the world’s top worse - this time it is the Kuala Lumpur International Airport (KLIA).
According to business travellers, Business Financing found in its survey that KLIA is ranked the 8th world’s worst airport list.
The shameless governments of Malaysia (elected every five years) never fail to “impress” the world by making its way into various lists of world’s worse.
Well, that’s what you get best by putting monkeys in charge of everything, as there is no recognition for talent and meritocracy, and support for kleptocrats.
Talking about kleptocrats, Malaysia has the world's biggest kleptocrat in the disgraced and shameless former premier, Najib "1MDB" Razak, who is now languishing in prison serving a 12-year jail sentence that was cut to six years.
In Malaysia, religious and racial bigotry tops the governments’ priority to uphold - for political superiority.
No News Is Bad News reproduces below Business Financing’s full report:
Best & Worst Airports in the World, According to Business Traveller
Last Updated: 23 February 2024
Reviewed By: Ian Wright (Managing Director)
13 February 2024
It’s just business — it’s nothing personal. So you tell yourself when booking a flight or series of flights for work. Dress comfortably but presentably (you never know who you’ll meet), find a hotel near the airport if needed, and get there and back as efficiently as possible.
That all changes when you reach the airport. Humans are creatures of comfort and habit. Removed from a familiar home setting and pushed through the crowds and security rituals of the airport, the business traveller soon desires something more. Some space for themselves, decent food and drink and a pleasant environment to pass the time as painlessly as possible.
This need for niceties is one reason that business class travel exists. Until the 1970s, most passengers were wealthy or flying on their employer’s buck. But with more planes leaving the runways and consumer air travel becoming the norm, airlines created a new tier of comfort to compete for that lucrative business market. Today, a business class seat is still a nice place to pass the time, especially when the boss is paying.
But the airports themselves are less amenable. These spaces are managed by a hodge-podge of private companies and underpaid service staff, dealing with a fast through traffic of stressed customers. They make their money from needs, not preferences — desperation, not desire — and it shows. In our new study, we found that business travellers give only 12 airports in the whole world a rating of more than 5/10. And who knows the landscape better than business travellers?
The team here at BusinessFinancing.co.uk wondered which airports are making the best of it.
To find the best and worst ones in the world, we collated all passenger reviews for major international airports from Airline Quality and calculated the average rating from reviewers categorised as “business travellers.” The last step was to rank the top-rated airports globally, by continent, and in the U.S. and UK.
KEY FINDINGS
· With an average rating of 6.80/10, Noi Bai International Airport in Vietnam is the world’s best airport, according to business travellers.
· Business travellers think that Brussels South Charleroi Airport in Belgium is the world’s worst airport, giving it an average rating of just 1.20.
· The best airport in the UK is Heathrow in London, which business travellers rate 3.73/10 on average — the worst UK airport is Leeds Bradford Airport in West Yorkshire (1.57/10).
· The best airport in the U.S., according to business travellers, is Midway International Airport in Chicago (4.37/10), and the worst is Fort Lauderdale—Hollywood International Airport (1.64).
The Best Airports in the World, According to Business Travellers
Our study shows that 14 of the 20 best international airports for business travellers are in Asia and the Middle East. The rest are in Europe, except for the 19th — placed Midway International Airport in Chicago, Illinois, which has an average rating of 4.37 out of 10. There are no top airports in the UK — although, as we’ll see, there are plenty towards the bottom.
The greatest airport of all is Noi Bai International Airport in Hanoi, Vietnam, according to business travellers who give it an average rating of 6.80. “This airport has an incredible range of facilities,” reports one verified traveller, “especially the sky view building containing an observation deck and numerous facilities for aviation enthusiasts. The terminals are extremely clean and airport staff are very friendly. There are excellent food choices available.”
The Worst Airports in the World, According to Business Travellers
Next, we ranked the 20 worst international airports for business travellers. Half of these are in Europe, including six in the UK — all in England (see The Best and Worst Airports in the UK, below). None of the 20 worst airports has an average rating of more than 2 out of 10. The worst, Brussels South Charleroi Airport in Belgium, scores an average of just 1.20.
Charleroi is known as a hub for low-cost airlines, but “the advantage of flying from Charleroi Airport (Brussels South) is that you can be sure that wherever you fly to, it will be better organized,” complains one business traveller. “T2 is hardly used and everyone is standing like cattle in the far too small gates at T1. Boarding always at the same time as close as possible to connecting gates, which the returning travellers also have to go through… Paying for toilets, never seen anywhere else at an airport.” The airport recently pioneered a new AI system for optimising efficiency and safety called Environmental and Movement Monitoring for Airports (EMMA).
The Best and Worst Airports in the UK, According to Business Travellers
No international UK airport warrants an average rating of 4.0 or greater, according to business travellers. Heathrow Airport in West London gets a 3.73 rating on average, making it the best in the country. The airport has more global connections than any other worldwide and is expected to welcome a record 81.4 million passengers in 2024. Terminal 3 passengers can pre-book their security check while the airport trials new ways of making the boarding process more efficient.
Glasgow Airport in Scotland is the UK’s third-best airport, while Belfast International is midway down the table of 16 UK airports with available data. But the UK’s six worst airports are all in England.
Leeds Bradford Airport in Yeadon, northwest of Leeds in West Yorkshire, is rated the worst of all, with an average score of 1.57. The airport is like “a run-down bus station,” according to one verified reviewer on Airline Quality. Others complain about staff shortages, security delays, and a long wait for a bus from the plane to the terminal. A three-year, £100m regeneration of the terminal building is planned to bring the airport into a “new era,” says the airport’s CEO, Vincent Hodder.
The Best and Worst Airports in the U.S., According to Business Travellers
Midway International Airport in Chicago is America’s best airport by nearly six percent over second-placed Minneapolis–Saint Paul International Airport. Midway Airport has existed in some form since 1927, although O’Hare International Airport usurped it as Chicago’s main airport in the 1940s before Midway was significantly restructured in the 1960s.
Midway is currently undergoing another period of development, with new eating, drinking and shopping places opening. The airport primarily serves the leisure market, which — along with its long history — seems to create a feeling of affability among business reviewers. “Good old Midway airport,” writes one. “This is my airport of choice due to the flight selection combined with the quick TSA check and having plenty of restaurants to choose from… Would gladly always recommend this airport – one of the best I’ve been too [sic].”
Just 0.52 points separate the ten worst U.S. airports. Fort Lauderdale–Hollywood International Airport has an average rating of 1.64, making it the worst in America and the fourth worst in the world.
“I don’t even want to complain about the old airport, and dirty carpets,” says one reviewer. “What I am complaining is a real issue, in the last 2 years (maybe even more) the airport waiting times keep increasing, no matter the airline or even the hour that you travel there is always a delay, not a 15 min delay, this is a minimum of one hour.” Others complain of the lack of toilets and lack of shelter from the rain.
The Best and Worst Airports in Europe, According to Business Travellers
Helsinki-Vantaa Airport in Finland’s capital city stands out as Europe’s best airport by some degree. The airport gets an average rating of 6.36 from business travellers, while the second-placed Budapest Ferenc Liszt International Airport in Hungary rates 5.10. Helsinki-Vantaa was built for the 1952 Summer Olympics and expanded in 2012. It has undergone significant renovations in recent years.
There are two German airports among the best in Europe, but other than that, the top ten are split between the north, south, east and west of the continent. However, the worst airports are clustered mainly in the west of Europe and particularly in the UK, which is home to seven of Europe’s ten worst airports (see The Best and Worst Airports in the UK, above).
Brussels South Charleroi Airport in the Belgian capital is the worst of all, but Berlin Brandenburg Airport in Germany isn’t far behind, with an average score of 1.56. Brandenburg experienced delays from the outset: it finally opened in 2020, having been scheduled to open in 2011. However, it seems to still be suffering from teething problems.
“The security checks are possibly among the slowest and most inefficient I have ever experienced in an airport,” writes one verified business traveller. Brandenburg’s management is taking steps to improve the experience, from AI-based aircraft handling to simplified security check bookings and the introduction of roaming therapy dogs.
The Best and Worst Airports in Asia, According to Business Travellers
Nine out of the ten best Asian airports score an average of at least 5/10 — a rate that is unrivalled elsewhere in the world. Three of these top airports are in India, and two are in Japan. Skytrax has designated Japan’s Narita International and Tokyo Haneda five-star airports, making Tokyo the first global city to have two airports with this rating.
“After a tiresome day at work, it is so relaxing to come home seeing your house clean and neat,” begins one business traveller, reviewing Narita International. “This is true also with travelling… it is so important that the destination airport is as welcoming as your own house once deplaned – and that is exactly what Narita Airport is. Not just the physical structure that I am talking about here but also the polite, courteous and friendly staff in this airport.”
Only one Asian airport has an average rating of less than 2.0. Kuwait International Airport. “Not organized, rude security staff, below standard lounges & services,” writes one verified business traveller. “This should be compared to Doha or Dubai Airport but they are light years behind even compared with the smaller yet much better airports in Muscat or Bahrain.”
The Top Airport Tips Every Business Traveller Should Know
Business travel is so much easier when you’re well-prepared. Keep these tips in mind next time you fly for work to have a painless trip.
1. Stay loyal. Book with a regular airline and airport hotel chain to collect points and enjoy the benefits, such as seat and room upgrades.
2. Check your airport out before you go. Different airports have vastly different offers. Browse the official site (and reviews!) before you leave home so you know what to expect in terms of getting around and keeping fed and watered.
3. Check in online and pre-book security. Advance check-in saves you one big queue at the airport. If your airport allows you to reserve a security spot, or you join an expedited security scheme, you can sail right through from drop-off to gate.
4. Print your itinerary and documents. It doesn’t hurt to have a copy you can lay your hands and eyes on when your phone battery runs down or you can’t access Wi-Fi.
5. Pack wisely. Travelling with only carry-on bags will save you time and effort. Check the local limits for liquids and gels, and buy miniatures for your trip. Keep a phone charger handy and take plug adapters if needed for foreign sockets.
Thanks to community-minded reviewers, it is possible to identify the airports where you’re most likely to have a smooth and enjoyable experience. But since you don’t always get the choice — and even the world’s best airports have their issues — it pays to be well prepared, take care of yourself, and stay positive.
METHODOLOGY
We started by collating all passenger reviews for major airports across the world from Airline Quality. We removed airports that weren’t international airports according to Wikipedia and recorded their county of origin.
For each airport, we then calculated the average rating from reviewers that were defined as “business travellers” under the “type of traveller” category. We then ranked airports globally, by continent and by country (USA, UK) based on this metric.
No comments:
Post a Comment